Last updated: 16/08/2024
Palestinemerch.co.uk offers efficient and free delivery options to our customers. Below are the delivery methods, estimated timelines, and costs associated with shipping to various locations.
All orders are subject to product availability. If an item is not in stock when you place your order, we will notify you and refund you the total amount of your order, using the original payment method.
Order Processing Time
All orders are processed within 1-3 business days. Business days are Monday to Saturday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Delivery date may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
| Location* | Delivery Method | Processing Time | Transit time | Estimated Delivery Time** | Cost*** |
|---|---|---|---|---|---|
| United Kingdom | Standard | 1-3 business days | 3-7 business days | 4-10 business days | Free |
| International | Standard | 1-3 business days | 3-7 business days | 4-10 business days | Free |
*Delivery times may vary for remote areas.
**Business days are from Monday to Saturday, excluding public holidays.
***All deliveries are free of charge regardless of the order value.
Changes to Orders
If you need to make any changes to your order after it has been placed, please contact us immediately at our Email [info@palestinemerch.co.uk} or via the Contact form. We will do our best to accommodate your request, but please note that changes may not be possible once the order has entered the shipping process.
Return
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at our Email [info@palestinemerch.co.uk} or via the Contact form.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not the United Kingdom, shipping your goods may take longer than expected.
Please refer to our Refund and Returns Policy for more information: https://palestinemerch.co.uk/refund_returns/
Changes to This Shipping Policy
We may update this Shipping Policy occasionally, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Shipping Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.